Returning.AI
    • Getting Started
    • Authentication
      • Secure Auth
        GET
      • register
        POST
      • verify email
        POST
      • login
        POST
    • Users
      • Get user
        GET
      • Get Users with Filters
        POST
      • Create New User
        POST
      • Get User Data
        POST
      • Manage User Account
        POST
      • Get User Gamification Stats
        POST
      • Get all mini game logs by user email
        POST
      • Get user's current Mini Games and Streak stats
        POST
    • Roles & Permissions
      • role list of server
        GET
      • create new role
        POST
      • update role
        PUT
      • delete role
        DELETE
      • get role list of user on a server
        GET
      • add role to a user on a server
        POST
      • remove role from a user on a server
        POST
    • Servers
      • create new server
        POST
      • get my servers
        GET
      • update server
        PUT
    • Channels
      • channel list of server
        GET
      • get channels list
        GET
      • create new channel
        POST
      • update channel
        PUT
      • delete channel
        DELETE
      • Get Channels List
        GET
    • Messaging
      • Get Messages
      • Send Message
      • Reply Message
      • React Message
      • Upload Image
    • User Data
      • Get All User Fields
      • Get Specific User Field
      • Create Custom User Field
      • Update Custom User Field
      • Delete Custom User Field
      • Get all user field histories in a community
      • Get user field histories for a specific field
      • Get user field histories for a specific user
      • Get user field histories of specific user field and user
      • Create user field history for specific user
    • Gamification
      • get badges list
      • create new badge
      • update badge
      • delete badge
      • remove badge from user
      • award badge to user
      • Get Tier Info
      • Get User Gamification History
      • Get User Gamification Logs
    • Streaks & Mini Games
      • Get Streak Logs
    • Rewards & Redemptions
      • Update redemption transaction status
      • Get all redemption transactions by user email
      • Get All Redemption Statuses
      • Get Redemption Status by ID
      • Get all redemption transactions by Community
      • Create Redemption Status
    • Chart Analysis
      • Create Analysis
      • Get Analysis
      • Update Analysis
      • Delete Analysis
      • List Analyses
      • Append Drawings
    • Bulk Operations
      • Bulk Import
      • Get All Bulk Update
      • Check Bulk Update Status
      • Check Bulk Update Details
      • Bulk Update
      • Premium Currency Bulk Update
    • Application API
      • Community Users
        • Get community users
        • Get user
    • Integration API
    • Channels
      • Iframe
    • Events
      • Outgoing webhooks
        • Encryption
        • User Joins Server
        • User Visits server
        • New Message Posted Anywhere
        • New Message Posted To channel
        • Purchased Store Item
      • Incoming webhooks
        • API Keys & Encryption
        • Send message into channels
        • Update Custom User Fields
        • Update In-game currency
    • Widgets
      • Authenticated Widgets
      • Public widgets
    • Features
    • Community Analytics
      • Get Loyalty Overview

    Channels

    Channels are the core communication hubs, designed to foster community engagement. Admins are allowed to create customizable spaces where users can interact, share content, and engage with embedded web content seamlessly. Each channel supports powerful features to enhance user experience,
    1.
    Iframe Embedding: Display any website or iframe content directly within a channel, enabling rich integrations like live dashboards, external tools, or custom applications.
    2.
    Iframe Listener: Capture user data (e.g., user ID) when someone accesses a channel, enabling analytics or personalized experiences. This is handled via a lightweight JavaScript listener script.
    3.
    Deeplinking: Ensure smooth transitions within embedded iframes and the community without reloading the entire server.
    Channels are highly configurable, empowering admins to tailor them to specific use cases, such as discussion forums, annoucement page, or integrated third-party tools.

    Getting started#

    To start using channels:
    1.
    Head to community settings > channels
    2.
    Configure the channel name and descriptions.
    3.
    Types of Channels:
    Text: Chat channels where users can communicate with each other.
    Annoucements: Only assigned annoucers are able to send messages in this channel.
    Forum: Discussion forums
    4.
    Channel options:
    Public: All members of the community are able to view this channel
    Private: Permission are required to view, assign permissions to roles, tags or individual users.
    5.
    Channel permissions:
    Set unique permissions to roles, tags or individual users such as: viewing, posting messages, mentions, etc.
    6.
    Embed Iframe:
    Click to learn more about Iframe embeds.
    7.
    Widgets
    Click to learn more about channel widgets.
    Modified at 2026-03-24 09:39:51
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